When ransomware locks your files or spyware compromises sensitive data, every minute counts.
Ascot Computer Repair provides Berkshire’s only legally backed virus and malware removal guarantee: complete threat eradication with full data integrity – or the service is free.
Serving Ascot, Reading, and Bracknell since 2012 with certified, ICO-compliant protocols.
Comprehensive Threat Removal: Viruses, ransomware, spyware, trojans, rootkits.
Data Protection Commitment: No file deletion without consent; GDPR-compliant handling.
Recurrence Prevention: Post-clean security hardening & user education.
No Fix-No Fee: £0 charge if we cannot fully disinfect your device.
> "In 2023, we resolved 1,217 infections with a 99.6% success rate. The 0.4% received free replacements."
Ransom Demands/Pop-Ups: Fake UK Police or HMRC warnings demanding payment.
Unauthorised Bank Transactions: Keyloggers capturing financial logins.
Sluggish Performance: CPU usage at 100% with no apps running.
Browser Hijacking: Forced redirects to suspicious sites.
Disabled Security Software: Antivirus programmes mysteriously deactivated.
Isolation & Diagnosis
Quarantine device in our Ascot lab; 60-min threat assessment report.
Safe Data Backup
Extract irreplaceable files to encrypted storage (ICO-compliant).
Guaranteed Eradication
Use Bitdefender®/Kaspersky® tools + manual removal for deep infections.
Prevention Protocol
Install enterprise-grade antivirus, firewall configuration, user training.
Threat: Emailed invoice malware encrypted 5 years of client records.
Action: Ascot’s emergency team:
✓ Restored data from air-gapped backups
✓ Removed Emotet trojan variant
✓ Implemented MFA across all systems
Outcome: Zero data breach fines; full ICO compliance maintained.
*: How long does removal take?
A: 90% of infections resolved same-day; complex cases within 24 hours.
Q: Will you delete my files?
A: Never without consent. We prioritise data recovery per UK Data Protection Act 2018.
Q: Are business servers covered?
A: Yes – including Exchange, SQL, and NAS devices. GDPR audit trail provided.
Q: What if the malware returns?
A: Free re-treatment within 90 days (0.2% recurrence rate since 2020).
> "Ascot’s engineers follow NCSC Cyber Essentials protocols. All processes align with the UK’s Computer Misuse Act 1990."
Don’t risk identity theft or GDPR fines. Claim your guaranteed removal.